August 2024 / Singapore

On 16 April 2024, the Ministry of Manpower (MOM) announced the introduction of tripartite guidelines for flexible work arrangement requests, effective 1 December 2024. These guidelines establish minimum requirements for employers and recommend best practices for handling FWA requests. Flexible Work Arrangements (FWAs) are essential for inclusive workplaces. When implemented effectively, FWAs benefit both employers and employees. The guidelines provided by the Tripartite Alliance for Fair and Progressive Employment Practises (TAFEP) outline how employees should request and utilize FWAs, and how employers and supervisors should handle such requests.

FWA Types

The guidelines identify three main types of FWAs:

• flexi-place (working from different locations aside the usual office location);
• flexi-time (working at different timings with no changes to total work hours and workload);
• flexi-load (working with different workloads and with commensurate remuneration).

Formal FWA Requests

Employers must have a formal FWA request process. Employees who have completed probation can submit formal requests. Existing formal and non-formal  practises should continue if mutually beneficial for both employees and employers.

FWA Request Process and Content

Employers can specify FWA request procedures (e.g., format, required information). Employees should follow these guidelines. If no formal process exists, employees can submit written requests by email. Requests should include the desired FWA type, frequency, duration, reason, and preferred start and end dates.

Employer Considerations

Employers should openly discuss and carefully consider FWA requests. Providing information about available FWA options and potential limitations is recommended. Employers who receive a formal FWA request should provide a written decision within two (2) months from receiving the request.

This decision should outline the approval or rejection of the request, including reasons for rejection if applicable. Employers are encouraged to discuss alternatives with the relevant employee(s) if the FWA request is rejected.

For more information regarding the guidelines and templates, please refer to MOM website at the following link: https://www.mom.gov.sg/-/media/mom/documents/press-releases/2024/tripartite-guidelines-on-flexible-work-arrangement-requests.pdf

Should you have any questions or require assistance, please do not hesitate to contact us at info@diacrongroup.com